Feedback

We really value customer feedback and appreciate the time taken to let us know how we are doing. While we hope that all our customers have a positive experience, we know that there are always areas for improvement. We would love to know where we are getting things right for you, and where we can look at our processes to make them better.

There are different feedback forms for each of our services, so just select the one that matches the service you’ve accessed. All responses are anonymous. If you have a particular complaint that you would like addressed immediately then you should email somersetregistrations@somerset.gov.uk