Terms & Conditions - Somerset Registration Services

Terms & Conditions

Ceremony Terms & Conditions
Civil Marriage & Civil Partnership Ceremony Bookings  
  • Your ceremony booking is accepted on the condition that: 
  • No legal impediment to the marriage or civil partnership exists and all legal preliminaries are completed within the statutory time limits.  
  • Any foreign divorce/dissolution papers are accepted by the Registrar General where applicable. Couples are advised not to make firm arrangements for their ceremony until General Register Office approval is given.  

Other Ceremony Bookings (Naming, Renewal of Vows, Celebration of Marriage or Commitment   

  • These ceremonies do not give any legal status or rights, so do not have the above legal requirements. 

Ceremony Fees  

  • The Somerset Registration Service does not impose a booking fee or deposit, and do not charge for amendments to an existing booking. 
  • All ceremony fees for legal ceremonies also include one copy of your certificate. 
  • The entire ceremony fee is payable 8 weeks before the ceremony date for full ceremonies at register office venues and approved venues.  
  • The ceremony fee for a statutory “2+2” ceremony at a registration office is payable in advance or on the day of the ceremony. 
  • Fees for giving notice of marriage are payable at the appointment.   
  • Fees are reviewed annually and may increase from those stated at the time of booking. You will be required to pay the fee that is applicable at the time you give notice of marriage, or 8 weeks before the ceremony if the fee is still outstanding at that point. 
  • Payment is accepted by card online or by phone, in cash at register offices, or by cheque in person or by post at least 4 weeks before the ceremony. 

Cancellation of bookings by the Somerset Registration Service  

  • Your ceremony may be cancelled by the Somerset Registration Service if legal preliminaries have not or cannot be completed, or if the ceremony fee for a full ceremony has not been paid 24 hours before the ceremony.

Cancellation of booking by the Couple  

  • In the event that you need to cancel a ceremony you will be required to notify the Somerset Registration Service in writing by letter or e-mail.   
  • The Somerset Registration Service will only accept a cancellation from one of the parties to the ceremony and not from any other person.    
  • Where a cancellation notice is sent by post it will be deemed to have been received by the Somerset Registration Service two working days after the date of posting. Where a cancellation notice is sent by e-mail or by fax it will be deemed to have been received by the Somerset Registration Service on the date of sending, provided that the notice is sent on a working day between 9:00 and 17:00. If a notice is sent by e-mail at any other time, it will be deemed to have been received on the next working day.  

Cancellation Charges  

  • If written notice of cancellation is received at least 24hrs (one full working day) before the ceremony date the full fee will be refunded in full or transferred to a new booking if requested.  
  • If written notice of cancellation is received within 24hrs (one full working day) of the ceremony date no refund will be given. 

Ceremony Content  

  • The Somerset Registration Service will provide the statutory ceremony. A choice of declaration, contracting words and ring vows is available in all ceremonies. Full ceremonies may include additional enhancements and every effort will be made to include those choices, provided the content of the ceremony remains seemly, dignified and secular. The Somerset Registration Service will make the final decision on any wording used and will not accept any liability for any amendments to, or omissions from, the ceremony. 
  • Wording and musical choices on the Pre Ceremony Check Form, copies of personal vows and readings must be returned to the Somerset Registration Service at least 2 weeks before the ceremony date for approval and inclusion or a standard wording will be used to prepare the ceremony. 
  • The Somerset Registration Service shall not be responsible for obtaining copyright licences for any music, readings or other matters permitted at the ceremony.    
  • The officiating registrars have the right to cut short any content not previously approved on the Pre Ceremony Check form or that will extend the ceremony time to negatively impact subsequent bookings. 
  • Music tracks for guest arrival, wedding party entry, signing and exit must be provided by the wedding party. For approved venues, you must check with your venue which format is appropriate and arrange instructions for operating the music system. For Somerset Registration Office venues you must download your choices to a Bluetooth compatible device and arrange for someone in your party (not yourselves) to operate the device when instructed by the registrars. 

Staff  

  • The Somerset Registration Service will allocate suitably qualified staff to attend your ceremony but provides no guarantee that any particular registrar will be in attendance. 
  • Our staff have the right to suspend service in the event of verbal or physical abuse, or if they are concerned for their welfare and safety.

Room Capacity  

  • For fire, safety and comfort, the number of guests must not exceed the capacity of the room. The capacity of Somerset Registration Service rooms will be advised at the time of booking. The booking fee is for the room and any change to the maximum capacity will not change the fee payable. For other approved venues you are advised to confirm this with the venue. Additional guests will be excluded from the ceremony. 

Liability  

  • The Somerset Registration Service will not accept liability for:  
  • The failure of any music system provided by the Venue, you or a third party.  
  • Any delay or loss caused by your late or non-arrival.  
  • Any loss caused by a request from you or your representatives to delay the ceremony.   
  • Any loss or compensation where a ceremony is stopped from proceeding because (a) it would be void if it went ahead, (b) an offence under the Marriage or Civil Partnerships Acts would be committed.   
  • Any decision to delay the ceremony due to legality or reasons beyond control of the Somerset Registration Service is at the sole discretion of the Somerset Registration Service.  

Lateness  

  • The time booked for the ceremony is the time it will commence. If the ceremony should commence late, the Somerset Registration Service reserves the right to amend the ceremony to reduce its duration.  
  • Should the ceremony not be ready to proceed within a maximum of 20 minutes of the scheduled time and the Somerset Registration Service is not responsible for the delay, then the Somerset Registration Service reserves the right to delay or defer the ceremony. 

Weather 

  • If you have planned to have your ceremony in an outdoor location, the Somerset Registration Service registrars will endeavour to carry out your wishes. However, the registrars reserve the right to move the ceremony to a licensed indoor location if adverse weather conditions render the space unsuitable or pose a health and safety risk to staff or guests. 

General  

  • If a “Force Majeure Event” occurs the Somerset Registration Service will endeavour to perform your ceremony on your chosen day but will not accept any liability for the delay or cancellation of a ceremony due to reasons beyond its control. The Somerset Registration Service strongly recommends that you take out ceremony insurance to cover losses or expenses incurred in the case of events outside of the control of the Somerset Registration Service.  
  • “Force Majeure Event” means war, civil war, armed conflict, terrorist attack, governmental action, fire, flood, severe weather conditions, pandemic or epidemic or any other act or matter, which notwithstanding the reasonable diligence and foresight of the Somerset Registration Service and its partner providers, is beyond their reasonable control.  
  • Approval of Venues is granted only in connection with the provision of ceremonies. The Somerset Registration Service cannot accept liability for the failure or neglect, on behalf of the Venue, in relation to any agreement between you and the Venue for the use or provision of any services and /or facilities.  
  • It is the responsibility of the couple to ensure that they have the required number of people at the ceremony to act as legal witnesses to the marriage or civil partnership. The Somerset Registration Service will inform you of the legal requirements for your ceremony.   
  • Any references to the Somerset Registration Service shall be deemed to also refer to Somerset County Council.   
  • “Marriage or Civil Partnerships Acts” means the Acts of Parliament (and any regulations made under those Acts) covering the legal preliminaries to and the solemnization and registration of a civil marriage/civil partnership either in a register office or other Venue.  
  • “Venue” means premises approved by the Somerset Registration Service under the Civil Marriages and Civil Partnerships (Approved Premises) Regulations 2005 for the solemnization and registration of civil marriages/civil partnerships.    
  • Any reference to “working days” does not include Saturdays, Sundays or bank or public holidays in England.   

 

Last Updated: August 2022  

Website Use Terms & Conditions
  1. Introduction
    1. These terms and conditions shall govern your use of our website.
    2. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
    3. If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
    4. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.
  2. Copyright notice
    1. to the express provisions of these terms and conditions:
      1. we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
      2. all the copyright and other intellectual property rights in our website and the material on our website are reserved.
  3. Licence to use website
    1. may:
      1. view pages from our website in a web browser;
      2. download pages from our website for caching in a web browser;
      3. print pages from our website;
      4. stream audio and video files from our website;
        subject to the other provisions of these terms and conditions.
    2. Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, or as superceded by the Open Government Licence For Public Sector Information, you must not download any material from our website or save any such material to your computer.
    3. You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
    4. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
    5. Unless you own or control the relevant rights in the material, you must not:
      1. republish material from our website (including republication on another website);
      2. sell, rent or sub-license material from our website;
      3. show any material from our website in public;
      4. exploit material from our website for a commercial purpose; or
      5. redistribute material from our website.
    6. Section 3.5, you may redistribute information in accordance with the Open Government Licence For Public Sector Information.
    7. reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
  1. Acceptable use
    1. must not:
      1. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
      2. use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
      3. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
      4. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
      5. access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
      6. violate the directives set out in the robots.txt file for our website; or
      7. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
    2. You must not use data collected from our website to contact individuals, companies or other persons or entities.
    3. You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
  1. Report abuse
    1. If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.
    2. You can let us know about any such material or activity by email or telephone.
  1. Limited warranties
    1. While we endeavour to maintain high standards of accuracy on our site, we do not warrant or represent:
      1. the completeness or accuracy of the information published on our website;
      2. that the material on the website is up to date; or
      3. that the website or any service on the website will remain available.
    2. We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
    3. To the maximum extent permitted by applicable law and subject to Section 13.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
  2. Limitations and exclusions of liability
    1. Nothing in these terms and conditions will:
      1. limit or exclude any liability for death or personal injury resulting from negligence;
      2. limit or exclude any liability for fraud or fraudulent misrepresentation;
      3. limit any liabilities in any way that is not permitted under applicable law; or
      4. exclude any liabilities that may not be excluded under applicable law.
    2. limitations and exclusions of liability set out in this Section 13 and elsewhere in these terms and conditions:
      1. are subject to Section 13.1; and
      2. govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
    3. To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
    4. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
    5. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
    6. We will not be liable to you in respect of any loss or corruption of any data, database or software.
    7. We will not be liable to you in respect of any special, indirect or consequential loss or damage.
    8. You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
  3. Indemnity
    1. You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions.
  4. Breaches of these terms and conditions
    1. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
      1. send you one or more formal warnings;
      2. temporarily suspend your access to our website;
      3. permanently prohibit you from accessing our website;
      4. block computers using your IP address from accessing our website;
      5. contact any or all of your internet service providers and request that they block your access to our website;
      6. commence legal action against you, whether for breach of contract or otherwise; and/or
      7. suspend or delete your account on our website.
    2. Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
  5. Third party websites & advertisers
    1. Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.
    2. We have no control over third party websites and their contents, and subject to Section 13.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.
    3. We will not knowingly run an advertisement that is untrue or fraudulent. We do not make any representation as to the accuracy or suitability of any information contained in those advertisements or links to third party sites, and do not accept responsibility for the content of the advertisements, promises made, or the quality or reliability of the products or services offered in these advertisements.
  6. Trade marks
    1. Our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.
    2. The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
  7. Competitions
    1. From time to time we may run competitions, free prize draws and/or other promotions on our website.
    2. Competitions will be subject to separate terms and conditions (which we will make available to you as appropriate).
  8. Variation
    1. We may revise these terms and conditions from time to time.
    2. The revised terms and conditions shall apply to the use of our website and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. We may give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.
    3. If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.
  9. Assignment
    1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
    2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
  10. Severability
    1. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
    2. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
  11. Third party rights
    1. A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
    2. The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
  12. Entire agreement
    1. Subject to Section 13.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
  13. Law and jurisdiction
    1. These terms and conditions shall be governed by and construed in accordance with English law.
    2. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of England.
      1. by telephone: 01823 282251,
      2. by email: somersetregistrations@somerset.gov.uk
  14. Our details
    1. This website is owned and operated by Somerset Registration Service, as a traded service of Somerset County Council.
    2. Our principal place of business is at The Old Municipal Buildings, Corporation Street, Taunton, Somerset TA1 4AQ
    3. You can contact us:
      1. by post, using the postal address above,
      2. using our website contact form,